Privacy Statement

ISOBLACE, Blace International Bv., located at Stadhuisplein 3, 4531 GZ, Terneuzen, is

responsible for the processing of personal data as outlined in this privacy statement.

Contact Information:

ISOBLACE
Stadhuisplein 3, 4531 GZ, Terneuzen
+31 (0) 115 745 825
sales@isoblace.com

Personal Data Processed by ISOBLACE

ISOBLACE processes personal data from individuals who use its website and/or services and/or those who have provided such data themselves. This may include, among others, the following personal data:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Data about a visitor's activities on ISOBLACE's website, internet browser, and device type used to access the website

Special and/or Sensitive Personal Data Processed by ISOBLACE

ISOBLACE's website and/or services do not intend to collect data about visitors under the age of 16, unless they have consent from their legal representative. However, ISOBLACE cannot verify whether a visitor is over 16. We recommend that legal representatives be involved in their children’s online activities to prevent data collection without their consent. If you believe we have collected personal data about a visitor under the age of 16 without such consent, please contact us at sales@isoblace.com so we can delete this information.

Purpose and Basis for Processing Personal Data

ISOBLACE processes personal data for the following purposes:

  • Execution of agreements with the data providers
  • Handling of payments
  • Sending (digital) newsletters and/or promotional materials
  • Contacting via phone or email if necessary for the execution of our services
  • Delivering goods and/or services to the correct person
  • Analyzing visitor behavior on our website to improve it and tailor products and services to visitor preferences
  • Compliance with legal obligations, such as data for tax returns
  • Automated decision-making: ISOBLACE does not make decisions based on automated processing that could have significant consequences for individuals. All decisions are made by an ISOBLACE employee.

Retention Periods for Personal Data

ISOBLACE does not retain personal data longer than necessary for the purposes for which it was collected. We adhere to the following retention periods for different categories of personal data:

Category of Personal Data Retention Period Reason
Personal details (name, address, phone number, email) 5 years Marketing, execution of an agreement, and/or invoicing
IP address (for measuring website activity and browser/device recognition) 5 years Marketing purposes

Sharing Personal Data with Third Parties

ISOBLACE does not sell personal data to third parties. We only provide this data if necessary for the execution of an agreement or to comply with a legal obligation. We enter into processing agreements with companies that process data on our behalf to ensure the same level of security and confidentiality of your data. ISOBLACE remains responsible for these processing activities.

Cookies and Similar Techniques We Use

ISOBLACE uses functional, analytical, and tracking cookies. A cookie is a small file stored on your computer, tablet, or smartphone during your first visit to our website.

  • Functional Cookies: These are necessary for the technical operation of the website and for visitor convenience. They ensure that the website works properly and, for example, remember your preferences.

  • Analytical Cookies: These are placed to measure and analyze visitor behavior on our website. We use this information to optimize and make our websites as user-friendly as possible.

  • Tracking Cookies: These analyze visitors' browsing behavior within our websites. We track which pages you visit to create a profile of your online behavior. This profile is not linked to your name, address, email address, etc., but is used solely to tailor advertisements to your profile.

You can opt out of cookies by setting your internet browser not to store cookies anymore. Additionally, you can delete all previously stored information via your browser settings.

Viewing, Adjusting, or Deleting Data

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by ISOBLACE, except where such processing is necessary to execute an agreement or to comply with a legal obligation. You also have the right to data portability, meaning you can request us to transfer the personal data we hold about you to you or another organization you specify.

Requests for access, correction, deletion, data transfer of your personal data, or withdrawal of consent or objection to the processing of your personal data can be sent to sales@isoblace.com. To ensure that the request is made by you, we ask that you include a copy of your ID with the request. Please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond as soon as possible, but within four weeks, to your request.

ISOBLACE points out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: Contact the Dutch Data Protection Authority.

How We Secure Personal Data

ISOBLACE takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful modification. If you believe that your data is not securely protected or there are indications of misuse, please contact us.

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